Running an information service
Crash course covering all the basics – masses of ideas and your own personal to-do list.
Exploiting your documents
Making your resources earn their keep by summarising them for your users, accurately and fast – whether printed or digital.
Tackling requests for information
How to handle enquiries about unanticipated subjects – plenty of practice to help you tackle any topic, whether face-to-face or remotely.
Repackaging your research
Turning your raw information into polished, professional presentations – using standard business software.
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information skills training
