library and information skills
telephone enquiry skills
strategic reading & writing skills
visual presentation design skills
information search and retrieval techniques
email & SMS enquiry answering techniques
report design & editing techniques
current awareness & information dissemination
‘Lively and interactive - makes a change from dull corporate courses.’
On this site, you’ll find details of...
information skills training
training courses
in
providing information services
answering enquiries
abstracting & summarising documents
creating research reports
presenting research results
including...
