library and information skills

telephone enquiry skills

strategic reading & writing skills

visual presentation design skills

information search and retrieval techniques

email & SMS enquiry answering techniques

report design & editing techniques

current awareness & information dissemination

‘Lively and interactive - makes a change from dull corporate courses.’

On this site, you’ll find details of...

information skills training

training courses


providing information services

answering enquiries

abstracting & summarising documents

creating research reports

presenting research results


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